Exchange 2010 DAG Backup slow

March 26, 2014, 4:21 am

≫ Next: How to restore MSDP master/media server after disaster

≪ Previous: Want to know the complete algorithm of upgrading Puredisk 6.5.1.2 to the latest version of 6.6

I need a solution

Hi All,

This has been discussed on this forum before and i have read the posts, i would just like to ask the forum for their opinion on what is happening in our environment.

I am currently testing backing up Exchange 2010 DAG backups and it takes 25 minutes to backup 5 GB - there is a lag between snapshot creation and backup data being written.

on checking Veritas\NetBackup\online_util\fi_cntl - for 12 mailbox databases totaling 5GB, over 600 metadata files are being created - as i understand it, these metadatafiles are created to correspond to every log file that is in Exchange, and the snapshot is not created until these files have been created. This is the point that seems to take the time. Is there a way of speeding up this process?

Our environment:
windows server 2008 R2 master/media/client
NetBAckup 7.5.0.6 master/media/client
MSDP

we are backing up passive copies from a preferred server list containing 2 x servers - non GRT

we are using multiplexing = 8 and so on the policy have set the 'limit jobs per policy' to 8

NUMBER_DATA_BUFFERS - 32
SIZE_DATA_BUFFERS - 262144

i have disabled the database consistency check in the Exchange attributes for each client

i found this tech note [http://www.symantec.com/business/support/index?page=content&id=TECH208180] regarding Exchange 2010 DAG Backup slow on 7.5.0.5 client, however according to the technote this was resolved in 7.5.0.6. [which is the version we are running] I plan to downgrade the client to 7.1 and test to see if the time to back up improves and will post the results

I find it hard to believe that 25 mins to back up 5 GB is normal behaviour, and our estimated amount of total data for Exchange is expected to reach around 15 TB!

Any advice would be appreciated

Regards
Tracy

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How to restore MSDP master/media server after disaster

April 8, 2014, 7:44 am

≫ Next: Error 25 or Error 6 on rman Backup

≪ Previous: Exchange 2010 DAG Backup slow

I need a solution

Hello,

This is my first post.

We have two NetBackup 7.0.1 servers. Both W2008R2 ent. Both VMs.

We use MSDP feature. Both servers have 10Tb drives to hold images.

Catalog backup jobs are configured. Key file is copied over the network to another DC.

Catalog restore process is clear for me.

The question is:

Are there any additional steps to restore CRDB? 10Tb drives?

Could you please provide best practice/manual?

Thank you in advance.

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Error 25 or Error 6 on rman Backup

April 9, 2014, 1:16 am

≫ Next: NBU Puredisk

≪ Previous: How to restore MSDP master/media server after disaster

I need a solution

Hi,

i've three enviroment have rman backup on oracle DB, one of this have that error a lot?

What problem? network?

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NBU Puredisk

April 10, 2014, 11:58 pm

≫ Next: PureDisk Login Error

≪ Previous: Error 25 or Error 6 on rman Backup

I need a solution

How to configure puredisk pls provide steps on windows servers

↧

PureDisk Login Error

April 15, 2014, 7:56 pm

≫ Next: Systemstate restores failed with media error

≪ Previous: NBU Puredisk

I need a solution

Hi,

We are not able to login to PureDisk. We get the following error message at the login screen

; nested exception is: javax.net.ssl.SSLException: vrts.vss.sdk.at.exception.VRTSAtException: Operation Failed

PureDisk Error.PNG

This was after renewing an expired account but the account doesn't say it is expired anymore as you can see here

PureDisk Account.PNG

I thought this may have been a certificate issue but i imported the broker certificate into cacerts but still didn't work.

Does anyone know how to solve this issue?

Thanks

↧

Systemstate restores failed with media error

February 13, 2014, 9:05 pm

≫ Next: PureDisk Login Error

≪ Previous: PureDisk Login Error

I need a solution

Hi Friends,

I have tired the Systemstate restore from Basic disk & MSDP for Windows 2008 & 2003. Both are failed with media read error 85.

Ran the image verification, it got successful. But not able to restore successfully. Master server NBU 7.1.0.2.

Any idea to fix this?

Regards,

↧

PureDisk Login Error

April 15, 2014, 7:56 pm

≫ Next: Images Not expiring off Disk Netbackup 7.6

≪ Previous: Systemstate restores failed with media error

I need a solution

Hi,

We are not able to login to PureDisk. We get the following error message at the login screen

; nested exception is: javax.net.ssl.SSLException: vrts.vss.sdk.at.exception.VRTSAtException: Operation Failed

PureDisk Error.PNG

This was after renewing an expired account but the account doesn't say it is expired anymore as you can see here

PureDisk Account.PNG

I thought this may have been a certificate issue but i imported the broker certificate into cacerts but still didn't work.

Does anyone know how to solve this issue?

Thanks

↧

Images Not expiring off Disk Netbackup 7.6

April 29, 2014, 7:59 am

≫ Next: System state failures in pure disk

≪ Previous: PureDisk Login Error

I need a solution

Hello

I have noticed that one of our PureDiskVolume deduplication disks has filled up (above 95% water mark). I have expired some old images that are no longer required, I have done this but the space has not been cleaned up. I understand there is another command that needs to be run to reclaim the space but am unsure what command to safely use as I do not want to remove all my other backups on the disk. I only need the images I have expired space re claimed

Hope someone can help

Thanks In advance!

1398842353

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System state failures in pure disk

August 26, 2014, 6:59 am

≫ Next: VSShotfix

≪ Previous: Images Not expiring off Disk Netbackup 7.6

I need a solution

Hello All,

it was windows 2008 r1 Client backup is failing with system state(completing with 64%), and getting below errors.

Error: 2: resource child process: snapshot required but there is nothing to snap: no such object
Error: 2: name process: unable to process 'Shadow?Copy?Components': no such object

troubleshooting steps:
We have been checked all writers are in stable state, But still backup is failing with system state error.

Kindly let us know what was the next troubleshooting step to proceed from here.

pure disk version is V6.6.4

Thanks.

↧

VSShotfix

August 26, 2014, 7:40 am

≫ Next: postgresql corrupted

≪ Previous: System state failures in pure disk

I need a solution

Hello All,

As part of troubleshooting in pure disk environment for systems state failures.

how to check that for windows 2003/2008 R1 or R2 clients have latest VSShotfix or how to check the server require latest vsshot fix.

Please let me know

↧

postgresql corrupted

September 18, 2014, 12:25 am

≫ Next: Max size for ddup storage

≪ Previous: VSShotfix

I need a solution

Goodmorning,

After a crash of my server the netbackup deduplication engine does't start.

I found this in postgresql logs:

2014-09-18 08:20:48 CEST LOG: database system was interrupted while in recovery at 2014-09-17 16:50:14 CEST
2014-09-18 08:20:48 CEST HINT: This probably means that some data is corrupted and you will have to use the last backup for recovery.
2014-09-18 08:20:48 CEST LOG: database system was not properly shut down; automatic recovery in progress
2014-09-18 08:20:48 CEST LOG: redo starts at 1D44/45010380
2014-09-18 08:20:48 CEST LOG: unrecognized win32 error code: 1392
2014-09-18 08:20:48 CEST CONTEXT: xlog redo insert: rel 1663/16384/5944939; tid 74169/31
2014-09-18 08:20:48 CEST LOG: unrecognized win32 error code: 1392
2014-09-18 08:20:48 CEST CONTEXT: xlog redo insert: rel 1663/16384/5944939; tid 74169/31
2014-09-18 08:20:48 CEST FATAL: could not create relation 1663/16384/5944939: Invalid argument
2014-09-18 08:20:48 CEST CONTEXT: xlog redo insert: rel 1663/16384/5944939; tid 74169/31
2014-09-18 08:20:48 CEST LOG: avvio del processo (PID 4716) è uscito con codice di uscita 1
2014-09-18 08:20:48 CEST LOG: avvio interrotto a causa del fallimento del processo di avvio

Anyone could help me?

Thanks a lot

Christian

1442896574

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Max size for ddup storage

February 20, 2015, 3:01 am

≫ Next: Set up puredisk network resiliency ?

≪ Previous: postgresql corrupted

I need a solution

I am in th process of removing the tape backups from my enivroment. I backup 12tb on a single month end. I am planning to put in 250tb of disk in a Puredisk pool.

I run 7.6.1 on a 2012r2 server.

I am not clear if i will be able to use the full 250tb for a Puredisk pool, as you can only have one Puredisk pool per server this may make my 250tb a bit overkill.

Any info would really be helpfull.

1426480883

↧

Set up puredisk network resiliency ?

March 2, 2015, 11:49 pm

≫ Next: How to properly retire PureDisk servers

≪ Previous: Max size for ddup storage

I need a solution

Hello

Does somebody know how to set up puredisk network resiliency ?

Can see entries like Reconnecttimout in agent.cfg & spa.cfg, but have not been able to find any documentation on these parameters

Regards

Michael

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How to properly retire PureDisk servers

March 25, 2015, 1:48 am

≫ Next: Puredisk vs AdvancedDisk

≪ Previous: Set up puredisk network resiliency ?

I do not need a solution (just sharing information)

It was a long journey but time has come...

Is there any special way neccessary to remove PureDisk server that was replicating to another one (both data and SPA) or just deactivate the relevant PureDisk agents under Agent management?

↧

Puredisk vs AdvancedDisk

April 22, 2015, 2:29 am

≫ Next: PureDisk Agent for Windows uninstallation fails.

≪ Previous: How to properly retire PureDisk servers

I need a solution

Hello,

wath'is the difference between Puredisk and AdvancedDisk?

Now I use only Puredisk, but for space problem I will use free AdvancedDisk for same VM but I dont understand the difference.

Thank's to all

Luca

1442988248

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PureDisk Agent for Windows uninstallation fails.

May 6, 2015, 3:42 am

≫ Next: Unable to change SMTP setting in Puredisk 6.6.5

≪ Previous: Puredisk vs AdvancedDisk

I need a solution

Hi all,

I have a customer with a Win2003 64 bits server which has PDagent 6.6.x installed, Trying to uninstall it, using remove programs from Control Panel, it asks for the .msi package. It refers to a users folder which does not exist anymore.

So, question is:

What can I do to remove PD agent? I want to install NBU 7.6.x.x to use Client-Side dedupe instead. Customers PD environment is dead.

Harald

1442938825

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Unable to change SMTP setting in Puredisk 6.6.5

May 28, 2015, 2:04 pm

≫ Next: Do Puredisk can backup files without extension?

≪ Previous: PureDisk Agent for Windows uninstallation fails.

I need a solution

According to p220 in the "Symantec NetBackup PureDisk™ Backup Operator Guide Release 6.6.4" and my own experiance (on other SPA's). The SMTP setting for event/policy escalations is set in the Gui at Settings>Configuration>Configuration File Templates> PureDisk Server Agent> Default ValueSet for Puredisk Server Agent>mail>smtpserver

This is seperate from the SMTP settings in the Puredisk topology.

When I attempt to change the IP of the SMTP server I get an error. I have also tried deleting the entry and recreating it but get a similiar outcome. I looked through the Puredisk CLI manual but can not find a CLI way of changing this setting.

Here is what the error looks like

In the web page.

From the Debug log
2015-05-27 17:48:45 root 10.142.200.73 ConfigFileMgr queryDetachedConfigFileTemplates PDSQueryParameters
2015-05-27 17:48:48 root 10.142.200.73 ConfigFileMgr queryDetachedConfigFileTemplates PDSQueryParameters
2015-05-27 17:48:52 root 10.142.200.73 ConfigFileMgr getValueSets 2
2015-05-27 17:48:54 root 10.142.200.73 ConfigFileMgr queryDetachedConfigfileTemplateSections 2
2015-05-27 17:48:56 root 10.142.200.73 ConfigFileMgr queryDetachedConfigfileTemplateLines 34
2015-05-27 17:50:08 root 10.142.200.73 ConfigFileMgr queryConfigfileValues 131 2
2015-05-27 17:50:09 root 10.142.200.73 AclMgr checkPermissions Resource[id=-1,name=World] {Permission[Configuration Management] }
2015-05-27 17:50:09 root 10.142.200.73 ConfigFileMgr queryConfigFileTemplates PDSQueryParameters
2015-05-27 17:50:12 root 10.142.200.73 ConfigFileMgr retrieveConfigFileLine 131
2015-05-27 17:50:12 root 10.142.200.73 AclMgr checkPermissions Resource[id=-1,name=World] {Permission[Add] Permission[Edit] Permission[Backup] Permission[Acl management] Permission[Report] Permission[Delete] Permission[Restore] Permission[Configuration Management] Permission[Find Files] Permission[Agent Management] Permission[Activate & deactivate] Permission[Upgrade agents] Permission[Rerouting] Permission[Workflow Management] Permission[Dataselection Template Management] Permission[Topology Management] }
2015-05-27 17:50:12 root 10.142.200.73 ConfigFileMgr retrieveConfigFileLine 131
2015-05-27 17:50:15 root 10.142.200.73 AclMgr checkPermissions Resource[id=-1,name=World] {Permission[Configuration Management] }
2015-05-27 17:50:15 root 10.142.200.73 ConfigFileMgr deleteConfigFileValue [value=10.1.1.11]

In the file system
puredisk-01ny:/opt/pdcli/WEB-INF/classes/com/symantec/netbackup/puredisk/configfilemgmt # ls -al
total 104
drwxr-xr-x 2 root root 4096 Sep 15 2009 .
drwxr-xr-x 24 root root 4096 Oct 2 2014 ..
-rw-r--r-- 1 root root 3039 Sep 15 2009 ConfigFileMgmtException.class
-rw-r--r-- 1 root root 2211 Sep 15 2009 ConfigFileMgr.class
-rw-r--r-- 1 root root 28691 Sep 15 2009 ConfigFileMgrBindingStub.class
-rw-r--r-- 1 root root 514 Sep 15 2009 ConfigFileMgrService.class
-rw-r--r-- 1 root root 4767 Sep 15 2009 ConfigFileMgrServiceLocator.class
-rw-r--r-- 1 root root 12164 Sep 15 2009 ConfigFileMgrServiceTestCase.class
-rw-r--r-- 1 root root 5229 Sep 15 2009 ConfigFileTemplate.class
-rw-r--r-- 1 root root 5592 Sep 15 2009 ConfigFileTemplateLine.class
-rw-r--r-- 1 root root 5233 Sep 15 2009 ConfigFileTemplateSection.class
-rw-r--r-- 1 root root 3948 Sep 15 2009 ConfigFileValue.class
-rw-r--r-- 1 root root 3608 Sep 15 2009 ValueSet.class
puredisk-01ny:/opt/pdcli/WEB-INF/classes/com/symantec/netbackup/puredisk/configfilemgmt #